Returns & Exchanges

At MurderMystery.pk, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags. We are committed to ensuring your shopping experience is as seamless and stylish as our collections.

1

Initiate a Request

Contact our customer support team via WhatsApp or email within 7 days of delivery to request a return or exchange authorization.

2

Quality Check

Ensure the apparel is in its original condition, unwashed, and with all MurderMystery.pk branding tags still attached.

3

Package and Ship

Securely pack the items in their original packaging and ship them back to our warehouse using a traceable courier service.

4

Refund or Exchange Processing

Once our team inspects the returned item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing